Guest Designs International Inc.
Call to schedule an appointment with one of our design consultants.
Toll Free: (877) 297-5491
Fax: (877) 297-5491
Hours Of Operation:Monday to Friday 8am to 5pm PST
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Warranty Information: It is the responsibility of each customer to carefully inspect all shipments before receiving and signing for them in good condition. Any warranty claims resulting from shipping damage or handling prior to receipt at the property or warehousing facility must be presented to the freight carrier in writing with copy to Guest Designs International within one week of furniture delivery. Any warranty claims pertaining to installed furniture quality are due within one week of installation. Any other warranty claims are subject to Guest Designs International warranty policy. Product warranties apply only upon full payment. Force Majeure: Guest Designs International shall not be liable for delays in performance due to extraordinary events or circumstance beyond its control, such as war, strike, riot, crime, embargo, fuel or energy shortage, act of government authority, or act of God (flood, earthquake, volcano, fire, etc.). Exceptions to the above policies shall be reviewed on a case-by-case basis by Guest Designs International. In the event of litigation, if necessary, the prevailing party is entitle to receive reasonable attorneys fees as part of the damages. Unpaid balance will have a 2% finance monthly charge. There are no returns for custom orders. Items will not be shipped until full payment is received. Past due accounts (unpaid after 30 days) will be billed at a service charge of 2% per month or 18% annually on the unpaid delinquent balance until the account is paid in full. Invoices unpaid after 30 days will cause pending orders to be held and delayed. Completed orders held by Guest Designs International will be subject to a storage fee. Storage fee is charged at 2% of the sales price per week; pro-rated daily from the time product is ready to ship until the delayed ship date. Items that are complete and ready for shipment may not be cancelled. Guest Designs International retains title to goods until full payment is received for amounts invoiced.